If you encounter challenges while attempting to connect an Instagram Business account or a Facebook Page/Group to your ‘Social Champ’ account, consider exploring the following potential solutions.
Check # 1: Review Connection
Let’s get started with how to review the connection,
- Visit your Facebook Page settings to which the Instagram Business Account is connected.
Please note: The owner of the Facebook page has to connect and verify the Instagram business and Facebook page connection.
- Click on the ‘Linked Accounts’ button to see all the connected accounts to the Facebook page.
- Make sure that the account is connected and you’re not seeing the ‘Connect Account’ button.
- If Facebook asks you to connect the account/review the connection, ask the page owner to connect the account/review the connection.
Check # 2: Business Integration settings
You can view the Business Integration settings; let’s get started with how it works,
- Go to your Facebook account settings and OR; Click on the link given below for the settings,
- Click Business Integrations from the Left Panel.
- Then, find ‘Social Champ’ and select ‘View and Edit’ to give permissions to all your Facebook Pages, Groups, and Instagram Business accounts. Make sure all toggles/checkboxes are ticked. After giving all the permissions, click ‘Save.’
Once done, go to Social Champ and try adding your Facebook Pages/Facebook Groups/Instagram Business account again.
Please Note: Social Champ can directly post only to Facebook Groups to which you are an admin.
Check # 3: Check Business Manager settings
You can check Facebook might require verification from the Business Settings.
- Once in the Business Manager, select Account.
- Click the ‘Instagram account.’
- See if the Facebook Business Manager asks you to review anything or log in to your account.
Once you have eliminated all potential causes, you can easily establish a connection between your Instagram Business account or Facebook Page/Group and Social Champ without any difficulties.
You can also check out our Video Tutorial on Adding a Social Account.
Check out FAQs here.