Frequently Asked Questions

What Is Social Champ?
Social Champ is a social media management tool integrating nine major social media networks. An automation platform that enables users to create and schedule posts, organize and maintain calendars, track and analyze social activities, and communicate with their customers from a single platform.

Which Social Media Platforms/Networks Does Social Champ Support?
Social Champ supports nine actively used social media platforms: Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, Pinterest, Google Business Profile, and Mastodon.

Is Social Champ Free?
Yes! Social Champ does offer a feature-rich Free Plan.

What Is Social Champ’s Pricing?
Social Champ offers four plans, i.e., Free, Champion for $29, Business for $99, and an Agency plan, i.e., a custom plan.

Does Social Champ Support Non-profit Organisations?
Yes! Social Champ offers a 40% discount with a monthly subscription and a 50% discount with an annual subscription.

Does Social Champ Offer Lifetime Deals?
No! Social Champ does not offer lifetime deals.

How to Delete a Social Champ Account?
The Social Champ account can be deleted by following the guide.

How to Change the Email Address of the Social Champ Account?
The email address of the Social Champ account can be changed by following the guide.

Is There an Option to Connect to LinkedIn Groups?
No! Due to API limitations, Social Champ does not support LinkedIn groups.

How to Connect the LinkedIn Pages to Social Champ?
You can connect your LinkedIn pages; however, if you want to connect to someone else’s LinkedIn pages, you have to be the Super admin of the Page.

Does Social Champ Support Direct Scheduling on Instagram?
Yes! Direct post scheduling can be done on all Instagram Professional accounts.

Does Social Champ Support Instagram Stories?
Yes! Instagram Stories can be posted directly to all Instagram professional accounts, while Stories can be scheduled via push notification on all Instagram personal accounts.

Does Social Champ Support Instagram Reels?
Yes! Instagram Reels can be scheduled via Social Champ.

Does Social Champ Has an Integration of Chat GPT (Open AI)?
Yes! Champ AI Suite makes use of the open AI. Its features are,
Content Wizard
Sentiment Analysis
AI imaginator

Does Social Champ Support Onedrive Integration?
Yes! OneDrive integration is available in Social Champ.

Is First Comment Scheduling Possible via Social Chmap?
Yes! The first comment can be scheduled along with the post on Facebook, Instagram, TikTok, and LinkedIn accounts.

Is Facebook Stories Supported by Social Champ?
Yes! Facebook Stories can be scheduled via Social Champ.

Does Social Champ Support Facebook Reels?
Yes! Facebook reels can be scheduled via Social Champ.

When Will the Post Go Out With Auto Queue Last?
The post will be added to the last empty slot in the preset queue.

When Will the Post Go Out With Auto Queue Next?
The post will be added to the first available slot in the pre-set queue.

Does Social Champ Support Google Drive Integration?
Yes! Google Drive integration is available in Social Champ.

Does Social Champ Support Dropbox Integration?
Yes! DropBox integration is available in Social Champ.

Is There an Option to Resize the Images Uploaded Using Social Champ?
Social Champ doesn’t resize images automatically while scheduling the post. However, there is an option to edit and crop the images as per the requirements.

Is There an Option to Upload Multiple Images to a Post?
Yes! Multiple images can be uploaded to a Twitter, Facebook, LinkedIn, Pinterest, Instagram, and Mastodon post.

Does Social Champ Support Tagging Personal Social Media Accounts?
No! Mentioning personal social media accounts on posts is not supported by Social Champ. However, as the Twitter and Instagram accounts are unique, they can be tagged with the post.

What Is Hashtag Manager?
Hashtag manager enables to create and save a group of frequently used hashtags. With a single click, these hashtags can be added to part of the post.

Is There an Option to Save a Post as a Draft?
Yes! A post can be saved as a draft. Options like scheduled draft and team sharing can be opted for while saving the Draft.

Is There an Option to Share the Draft With Team Members?
Yes! A draft can be shared with the team members by selecting the option “Team sharing” while saving the Draft.

Does Social Champ Support Emojis?
Yes! To enhance the feel of the text, emojis can be added selecting the icon present at the bottom of the content commposer box.

How Many Scheduled Posts Does Social Champ Support With the Free Plans?
Users on a Free plan can schedule 15 posts per social media account.

How Many Scheduled Posts Does Social Champ Support With the Paid Plans?
With the paid plan, Social Champ allows users to schedule 4000 posts.

What Types of Media Does Social Champ Support?
Images, Videos, and GIFs can be scheduled with the post using Social Champ.

Does Social Champ support tagging to social media businesses?
Yes, it does for Facebook (Pages and groups), Twitter, LinkedIn Pages, and Instagram.

Is It Possible to Add Locations in a Post?
Yes! Location can be added to the Facebook and Instagram posts.

What Type of Content Can Be Pulled From the RSS Feed?
Content published on the website can be posted on the social media account using the Auto RSS feature.

How Frequently Post Can Be Scheduled From the RSS Feed?
Depending upon the user plan, the post can be fetched and scheduled within 3 hours to 5 minutes from the RSS feed.

Is There an Option to Set a Specific Time for Auto-Posting?
The Recycle feature enables users to create a collection of posts and schedule them at the specified time slots.

Does Social Champ Offer Recycling of the Post?
Yes! Recycle feature enables users to create a collection and run a campaign of their evergreen posts.

Is There an Option to Repeat the Post Using Social Champ?
Repeat post Feature is available for the Facebook and Twitter accounts.

How to Upload Different Posts Having Images/Videos via Bulk Upload?
Using the Bulk upload feature, the images and videos can be uploaded by adding absolute public URLs.

What File Formats Are Supported for Media in the CSV File?
MP4 and Mov. formats are supported for media in the CSV file.

Can Multiple Posts Be Scheduled at the Same Time?
The bulk upload feature enables users to schedule multiple social media posts in Bulk, i.e., 300 posts per CSV file can be scheduled at once with the paid plan.

What Powers Does a Team Member Have With the Admin Role?
Admin has access to all profiles connected to Social Champ, and he has permission to Approve Posts, Manage Teams, Manage Workspaces and Accounts, Recycle, Auto RSS, and Post Calendar.

What Powers Does a Team Member Have With the Editor Role?
The editor has access to all profiles connected to Social Champ. He can Manage Accounts, Recycle, Auto RSS, and Post Calendar.

What Powers Does a Team Member Have With the Author Role?
The author has the authority to manage posts within the Calendar while he cannot approve posts.

How to Create a Workspace?
Workspace can be created by following the guide.

Is There an Option for Team Collaboration?
Yes, Social Champ offers a team collaboration feature.

Which Type of Roles Can Be Assigned to Team Members?
Three different roles can be assigned to team members.
1- Admin
2- Editor
3-Author

Is There an Option to Set the Post-approval for the Posts?
Yes! Post-approval for the post can be set in two different ways.
1- Post-approval at the Workspace level
2- Post-approval at the Team member level

How to Set a Specific Time Zone for the Scheduled Posts?
Specific time zones can be set from the Workspace settings.

Is There an Option to Reschedule the Posts by Drag and Drop?
Yes! Posts can be rescheduled for the future just by dragging and dropping the post to the specific date in the Calendar view.

Can the Calendar Be Viewed in a Different Format?
Yes! Monthy and Weekly view of the Calendar can be seen. Specifically, Instagram account posts can also be seen in the Grid view.

Is There an Option to Edit a Scheduled Post?
Yes! Scheduled posts can be edited by clicking on the pen icon on the preview of the post.

Where to Find the Scheduled Post?
The scheduled posts can be viewed in the Calendar or Queue.

Can We Have a Grid View for the Posts?
Grid view is only available for the posts scheduled for the Instagram account.

Does Social Champ Offer a Shared Calendar?
Yes! Feature Shared Calendar is available for Business and Agency plan users.

Is There an Option to Delete a Scheduled Post?
Yes! Scheduled posts can be deleted from the Calendar or Queue.

How to View the Preview of the Posts?
A preview of the post can be seen in the Calendar on the right-hand side when you click on the post.

Is There an Option to Delete the Sent and Failed Posts From the Calendar?
No! The sent and failed posts can’t be deleted from the Calendar. However, there is an option to delete the scheduled posts.

Is There an Option to View the Analytics Using Social Champ?
Yes! Using the feature analytics, the performance of the account can be viewed over a specified period of time.

In Which Format an Analytic Report Can Be Exported?
Analytic reports can be exported in the form of PDF, PPT, and CSV files.

How Does the Best Time to Post a Feature Work?
The feature Best Time to Post, available in Analytic, gives an idea of what day and time you had the best engagement on your account.

Is There an Option to Track the Data Analytics That Is Not Scheduled via Social Champ?
Yes! The overview tab in the analytics can be used to track the data that is not scheduled by Social Champ.

What Is the Engage Feature in Social Champ?
The Engage feature is a social media inbox that enables users to interact with the audience and give replies to their comments, Personal messages, ads, and reviews for different social media platforms.

Is There an Option Available to Respond to the Comments and Messages?
Yes! Engage feature allows the users to respond to the messages and comments.

Does Social Champ Offer Automatic Replies and Comments via the Engage Feature?
No, Social Champ doesn’t have the option of automatic replies.

Is There an Option to Save the Replies Using Social Chmap?
Yes! Under the feature, Engage, frequently given replies can be saved in the section Saved Reply.

Scroll to Top