Difficulty in adding a Facebook Page, Group or Instagram Business accounts?

In case you are not able to add a Facebook Page or Group to your ‘Dashboard’, you can look into two possibilities for it:

  • Integrations:
    –     Go to your FB settings and click on “Business Integrations” (here’s the link, https://www.facebook.com/settings?tab=business_tools)
    – Then find ‘Social Champ’, and select ‘View and Edit’ to give permissions to all your Facebook Pages, Groups, and Instagram Business accounts here.
    – Even if this doesn’t work, then ‘Select’ the check box and ‘Remove’ it.– Once done, go to Social Champ and try adding your Facebook Pages/Groups again.
  • Admin:
    –     Social Champ can directly post only to Facebook Groups to which you are an admin.

You can also check out our Video Tutorial on Adding a Social Account.

 

FAQs

What is Social Champ?

Social Champ is a social media management tool to conquer all digital platforms. An innovative solution that helps you intelligently publish your content to maximize exposure.

What pricing plans does Social Champ offer?

Social Champ offers Four pricing plans: Professional Plan, Champion Plan, Business Plan, and Agency Plan.

Which social media networks are integrated with Social Champ?

Facebook (Pages & Groups), Twitter, LinkedIn (Profiles & Pages), Instagram (Reminders & Business), Pinterest, and Google Business Profile.

Can multiple images be posted via Social Champ?

Yes, on Facebook and Twitter only.

What are the requirements for uploading images to Facebook?

Facebook allows uploading 1-4 images per post with a maximum size of 12MBs per image in JPG and PNG formats.

Does Social Champ support emojis?

Yes. An option to add emojis can be found on the main content dashboard.

Does Social Champ support image Carousel?

No. This feature is yet not supported by Social Champ.

Does Social Champ support tagging to personal social media accounts?

No. Mentioning personal social media accounts on posts are not supported by Social Champ

Does Social Champ support tagging to social media businesses?

Yes, it does for Facebook (Pages & Groups), Twitter, LinkedIn Pages.

Can videos be uploaded via Social Champ?

Yes, they can be done for Facebook (Pages & Groups), LinkedIn Pages, Pinterest, Instagram (Reminders & Business), and Twitter.

What are the requirements for uploading videos to Facebook?

Facebook allows uploading 1 video per post with a maximum size of 1024MBs in MP4 format. The maximum duration allowed is 2700 seconds. The maximum dimensions should be 3000 x 3000 and aspect ratio should be between 4:5 (portrait) and 1.91:1 (landscape) or 1:1 (Square).

Does Social Champ support GIFs?

Yes, GIFs are supported on Facebook (Pages & Groups) and Twitter, only.

What are the requirements for uploading GIFs to Facebook?

Facebook allows uploading 1 GIF per post with a maximum size of 15MBs.

Can a post be scheduled on a Facebook profile?

No. Social Champ only supports Facebook Pages and Groups.

Where to find Facebook scheduled posts?

Facebook scheduled posts can be viewed in Calendar and Queue.

What is the character limit for Facebook posts?

5000 characters per post.

Can Facebook Stories be scheduled from Social Champ?

No, this feature is yet not supported by Social Champ.

Can Facebook ‘share’ be scheduled via Social Champ?

No. This feature is not supported by Social Champ as yet.

Does Social Champ offer Lifetime Deals?

Social Champ occasionally offers Lifetime Deals. Our current offers can be viewed here or for any more information contact us.

How can a Social Champ account be deleted?

Connect with our customer support for any issues or from Social Champ’s account settings, an account can be deleted.

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