Difficulty in adding a Facebook Page, Group or Instagram Business accounts?

In case you are not able to add a Facebook Page or Group to your ‘Dashboard’, you can look into two possibilities for it:

      • Check # 1: Review Connection
        – Visit your Facebook Page settings where the Instagram Business Account is connected.

        – Make sure that you’re not seeing the Review Connection button
        -If Facebook is asking you to review the connection then ask an Admin of the page to review the connection.
      • Check # 2: Business Integration settings:
        Go to your FB settings and click on “Security and Login”  OR here’s the link for the setting, https://www.facebook.com/settings?tab=business_tools

        – Click Business Integrations from the Left Panel.

        – Then find ‘Social Champ’, and select ‘View and Edit’ to give permissions to all your Facebook Pages, Groups, and Instagram Business accounts here. Make sure all toggles/checkboxes are ticked.


        -Even if this doesn’t work, then ‘Select’ the check box and ‘Remove’ it.

        – Once done, go to Social Champ and try adding your Facebook Pages/Groups again.
  • Admin:
    Social Champ can directly post only to Facebook Groups to which you are an admin.

You can also check out our Video Tutorial on Adding a Social Account.

 

Check out FAQs here.

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